Shipping & Return Policy
📦 Shipping & Delivery Policy
Delivery Options & Rates
| Method | Cost | Delivery Time | Notes |
|---|---|---|---|
| Jewelry – Standard Shipping | $5 USD | 7–14 business days | FREE on orders over $60 USD |
| Handbags – Standard Shipping | $18 USD | 7–14 business days | FREE on orders over $350 USD |
🛍️ Ordering jewelry and handbags together? The handbag shipping rate will apply to your entire order.
🌐 We ship worldwide. All orders include full tracking.
🆓 Free Shipping:
• Jewelry: Free on orders over $60 USD
• Handbags: Free on orders over $350 USD
🇺🇸 All U.S. orders include applicable duties and taxes. No additional charges are due upon delivery.
Processing Time
All orders are processed and shipped within 1–3 business days (Monday–Friday, excluding public holidays).
Total delivery time = Processing time + Shipping time.
Order Tracking
Tracking details will be emailed once your order has shipped.
Return & Refund Policy
Order Cancellations
Orders are processed promptly and cannot be cancelled once confirmed.
Return Eligibility
Items may be returned within 30 days of delivery provided they are:
• Unworn and unused
• In their original packaging with all tags attached
How to Return
1. Email support@a2k.london with your order number and reason for return.
2. Once your return has been approved, ship the item with tracking to our UK Returns Address below.
3. Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.
4. Approved refunds will be issued within 14 days after inspection.
UK Returns Address
A2K London Returns
1A Chilthorne Close
London SE6 4YW
United Kingdom
Please contact support@a2k.london with your order number before sending your return. Returns sent without prior approval may not be processed.
Additional Notes
• A 10% restocking fee applies to non-defective returns.
• Original shipping charges are not refunded.
• International returns follow the same policy.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately. We will cover the return shipping costs and arrange a replacement or full refund.
Need Help?
Email: support@a2k.london
Business Address:
Unit A03, 8/F
Park Fook Industrial Building
615–617 Tai Nan West Street
Cheung Sha Wan
Kowloon
Hong Kong